About the Role
Our public sector client is seeking up to eight (8) Scrum Master(s) for a 1-year full time contract, with the possibility of up to a 12-month extension. The Scrum Master(s) will be required on a full-time basis (7.25 hour work day, 36.25 hours/week), to work on service innovation, program review and digital transformation projects across the Client’s departments; working across two (2) to three (3) projects. Time, location and frequency of work will vary depending on the needs of the particular project. However, a Scrum Master may be required to work fewer or more hours depending on the nature and needs of their work, as directed by the Client.
The Scrum Master(s) will work as part of cross-functional program review or product delivery teams and work collaboratively and collectively participate in a full range of activities including: field research, backlog definition and refinement, and sprint planning and execution.
A Scrum Master identifies and removes roadblocks and distractions that affect sprint commitments and prevent delivery of product features. The Scrum Master(s) will be responsible for the management of the agile sprint process for cross-functional program review or product delivery teams. The Scrum Master(s) will provide leadership and mentoring in agile principles, policies, and procedures, to enable the teams to self-organize and deliver consistently on sprint deliverables. The Scrum Master will be expected to manage communication, maximize transparency, disseminate information related to service delivery, and resolve any conflict when it arises.
Responsibilities will include:
Services and project deliverables should evolve as the work progresses, in response to emerging user and business needs, as well as design and technical opportunities. However, the following must be delivered (iteratively) over the course of the project:
• Lead and mentor cross-functional program review and product delivery teams in agile principles, policies, and procedures.
• Lead and facilitate key agile ceremonies, including planning sessions, stand-ups, sprint reviews, product demos, retrospectives, and refinement. This could also include ad hoc sessions.
• Facilitate effective delivery of Services and deliverables by the cross-functional program review and product delivery teams through coaching and guiding the Client product owner and the team. Specifically: Coach the team on the application of agile methodology including how to provide effective estimates and sprint commitments, how to adjust for external dependencies, how to eliminate blocking issues, etc.; Promote the successful achievement of sprint goals and commitments, by acting as the intermediary between the Client product owner and team; Guide the Client product owner on reporting, release planning, and road-mapping.
• Maintain delivery metrics and report on product level plans, progress, and quality assurance using project management tools and Artifacts such as sprint burndown/velocity charts, product backlogs, and sprint backlogs. The Scrum Master(s) will be required to report on progress to the Client as directed.
• Participate in digital service delivery activities, such as user research and usability testing. The Client and the Contractor shall determine changes to Services and Materials as required. The Client and the Contractor will determine changes to Services and Materials through the Artifacts.
Working Hours
Standard Hours of work are 08:15 – 16:30 Alberta time, Monday through Friday excluding holidays observed by the client, and will be expected to be on-call periodically. Work must be done from within Canada, due to network and data security issues.
It is anticipated the role will be primarily remote, however in the event of an onsite meeting, the Client/Handis Consulting Ltd. does not pay for travel to attend on-site meetings (on reasonable notice), nor any expenses related to relocation, travel, accommodations, or meals. The Client reserves the right to alter this work arrangement on reasonable notice to the Scrum Master(s).
Equipment
The Scrum Master(s) shall be responsible for providing all their own equipment. The computer's operating system must be a modern version of Windows or MacOS that is compatible with Azure Virtual Desktop (AVD) and related software for remote access. Windows is preferred due to better compatibility. AVD/remote-related software will be installed on the resource's computer.
Requirements
Other Mandatory
The applicant must provide two (2) project/assignment examples which exemplify/demonstrate the Scrum Master’s expertise. Questions 1 through 5 must be answered for each project example. The evaluation team must be able to determine which project any given answer relates to. Where the answer to a question is the same for both projects, this must be clearly stated.
1. Provide an overview of the project/assignment the Scrum Master or the Scrum Master’s team was engaged in that demonstrates expertise in the Scrum Master role.
2. Describe the sector(s) (i.e. public, private or other) the project/assignment served.
3. Identify the project/assignment size in dollar value (i.e. less than $100,000, less than $500,000, less than $1,000,000 or greater than $1,000,000).
4. Describe the approach for the design, development, mitigation of risk and delivery of the project/assignment, including any special considerations with respect to methodology or processes. In providing a response consider quality assurance and communication across the cross functional team.
5. Provide a list of specific skills, tools and/or technology used within the project/assignment.
Subject to the requirements of FOIP, the evaluation of Responses shall be confidential, and not released to any party.
Professional Licenses/Certification
Active Certified Scrum Master certification (please attach)
Technical Skills
Knowledge of various software development methodologies (i.e. agile, waterfall, scrum, Kanban, etc.)
Work Experience
2 years experience delivering training sessions via web-based interactive technologies (i.e. WebEx, Skype, Polycom)
2 years experience in Agile project methodology
2 years experience leading and facilitating key agile ceremonies, including planning sessions, stand-ups, product demonstrations, and retrospectives
2 years experience leading and mentoring team(s) in agile principles, policies and procedures
2 years experience planning work that aligns to product owner priorities (Sprint planning and backlog planning)
2 years experience with software development processes and all associated best practices, methods, standards, tools and policies
5 years experience working on agile software development and modern, service design based product delivery comparable in size and complexity for a large organization such as state, provincial, or federal government or a private company with 5,000 or more employees or for a startup or small business addressing a complex challenge at scale
5 years experience related experience in web service or development
5 years experience developing and maintaining positive stakeholder relationships across the organization, including executive level
2 years experience working in or for the public sector
1 years experience working with teams that also apply UX design, service design, design thinking, or human-centered design approaches
Standard Security Clearance and Potential Enhanced Security Clearance
The contractor shall, prior to commencement of the Services, provide the client, on its request and at no cost to the client/Handis Consulting Ltd., with a current criminal record check.
Should a Scrum Master(s) be assigned to a team working requiring further Clearance, prior to performing Services, the Scrum Master(s) must provide the Client with an “Enhanced Security Clearance”, ensure eligibility. Scrum Master(s) should be aware that over the course of the SOW, Scrum Master(s) may be required to complete higher-level security clearances, such as the “Royal Canadian Mounted Police Top Secret Clearance.” Please ensure applicants are eligible to apply if required.
Resource References
Three references, for whom similar work has been performed, must be provided. The most recent reference should be listed first. Reference checks may or may not be completed to assist with scoring of the proposed resource by the client.
SUBMISSION MUST INCLUDE:
• RESUME
• ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED.
• RESOURCE REFERENCES
•2 PROJECT/ASSIGNMENT EXAMPLES
If this opportunity is of interest to you, please provide your resume detailing all your relevant experience and certifications, as well as 3 recent references. Candidate must have or immediately obtain Incorporated Business status.
Handis Consulting prides itself in being an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
About the Company