About the Role
Our public sector client is seeking up to three (3) Scrum Masters, for a 1-year, full time contract, with the possibility of up to a 24-month extension. The Scrum Master(s) will be required on a full-time basis (7.25 hour work day, 36.25 hours/week), working across two (2) to three (3) projects of which time, location and frequency of work will vary depending on the needs of the particular project. Required work will focus on service innovation, program review and digital transformation projects across the client’s enterprise areas. The Scrum Master(s) will work as part of cross-functional program review or product delivery teams to work collaboratively and collectively participate in a full range of activities including: field research, backlog definition and refinement, and sprint planning and execution.
A Scrum Master identifies and removes roadblocks and distractions that affect sprint commitments and prevent delivery of product features. The Scrum Master(s) will be responsible for the management of the agile sprint process for cross-functional program review or product delivery teams. The Scrum Master(s) will provide leadership and mentoring in agile principles, policies, and procedures, to enable the teams to self-organize and deliver consistently on sprint deliverables. The Scrum Master will be expected to manage communication, maximize transparency, disseminate information related to service delivery, and resolve any conflict when it arises.
Responsibilities will include:
Services and project deliverables should evolve as the work progresses, in response to emerging user and business needs, as well as design and technical opportunities. However, the following must be delivered (iteratively) over the course of the project:
• Lead and mentor cross-functional program review and product delivery teams in agile principles, policies, and procedures.
• Lead and facilitate key agile ceremonies, including planning sessions, stand-ups, sprint reviews, product demos, retrospectives, and refinement. This could also include ad hoc sessions.
• Facilitate effective delivery of Services and deliverables by the cross-functional program review and product delivery teams through coaching and guiding the client product owner and the team. Specifically:
o Coach the team on the application of agile methodology including how to provide effective estimates and sprint commitments, how to adjust for external dependencies, how to eliminate blocking issues, etc.
o Promote the successful achievement of sprint goals and commitments, by acting as the intermediary between the client product owner and team.
o Guide the client product owner on reporting, release planning, and road-mapping.
• Maintain delivery metrics and report on product level plans, progress, and quality assurance using project management tools and Artifacts such as sprint burndown/velocity charts, product backlogs, and sprint backlogs. The Scrum Master(s) will be required to report on progress to the client as directed.
• Participate in digital service delivery activities, such as user research and usability testing. The Client and the Contractor shall determine changes to Services and Materials as required. The Client and the Contractor will determine changes to Services and Materials through the Artifacts.
Working Hours
Standard Hours of work are 08:15 – 16:30 Alberta time, Monday through Friday excluding holidays observed by the client.
Work must be done from within Canada, due to network and data security issues.
It is anticipated the role will be remote, however in the event of an onsite meeting, the client/Handis does not pay for travel to attend on-site meetings.
The Scrum Master(s) will primarily work remotely; however, the Scrum Master(s) may be required to attend meetings or work sessions in Edmonton on reasonable notice from the client. The client will make arrangements for travel for field research and user interview purposes where possible at no cost to the client.
The Scrum Master(s) shall be responsible for providing all of its equipment, including computers, software, printers, supplies, desks and chairs. The virtual meeting tool for the client is Microsoft Teams.
Requirements
Professional Licenses/Certification
Active professional Scrum Master Certification (attach certificate)
Technical Skills
Knowledge of various software development methodologies (i.e. agile, waterfall, scrum, Kanban, etc.)-detailed in resume
Other Mandatory Requirements:
Answers to the following questions should be at the end of the resume.
The contractor must provide two (2) project/assignment examples which exemplify/demonstrate the Scrum Master’s expertise. Questions 1 through 5 must be answered for each project example. The evaluation team must be able to determine which project any given answer relates to. Where the answer to a question is the same for both projects, this must be clearly stated.
1. Provide an overview of the project/assignment the Scrum Master or the Scrum Master’s team was engaged in that demonstrates expertise in the Scrum Master role.
2. Describe the sector(s) (i.e. public, private or other) the project/assignment served.
3. Identify the project/assignment size in dollar value (i.e. less than $100,000, less than $500,000, less than $1,000,000 or greater than $1,000,000).
4. Describe the approach for the design, development, mitigation of risk and delivery of the project/assignment, including any special considerations with respect to methodology or processes. In providing a response consider quality assurance and communication across the cross functional team.
5. Provide a list of specific skills, tools and/or technology used within the project/assignment.
Work Experience
2 years of experience delivering training sessions via web-based interactive technology i.e. TEAMs
2 years of experience leading and facilitating key agile ceremonies, including planning sessions, stand-ups, product demonstrations, and retrospectives
2 years of experience leading and mentoring team(s) in agile principles, policies and procedures
2 years of experience planning work that aligns to product owner priorities (Sprint planning and backlog planning)
2 years of experience with Agile methodology
5 years of experience with software development processes, and all associated best practices, methods, standards, tools, and policies
2 years of experience working on agile software development and modern, service design based product delivery comparable in size and complexity for a large organization such as state, provincial, or federal government or a private company with 5,000 or more employees or for a startup or small business addressing a complex challenge at scale
5 years directly related experience in web service or development
5 years experience developing and maintaining positive stakeholder relationships across the organization, including executive level
2 years experience working in or for the public sector
1 year experience working with teams that also apply UX design, service design, design thinking, or human-centered design approaches
Standard Background Check/Enhanced Security Clearance
The contractor shall, prior to commencement of the Services, provide the client, on its request and at no cost to the client, with criminal record checks.
Should a Scrum Master(s) be assigned to a team working with required Enhanced Security Clearance, prior to performing Services, the Scrum Master(s) must provide the client with an “Enhanced Security Clearance”. Scrum Master(s) should be aware that over the course of the SOW, Scrum Master(s) may be required to complete higher-level security clearances, such as the “Royal Canadian Mounted Police Top Secret Clearance.” Please ensure applicants are eligible to apply if required.
Resource References
Three references, for whom similar work has been performed, must be provided. The most recent reference should be listed first. Reference checks may or may not be completed to assist with scoring of the proposed resource by the client.
SUBMISSION MUST INCLUDE:
• RESUME with required detailed two (2) project/assignment examples
• ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED
• RESOURCE REFERENCES
If this opportunity is of interest to you, please provide your resume detailing all your relevant experience and certifications, as well as 3 recent references. Candidate must have or immediately obtain Incorporated Business status.
Handis Consulting prides itself in being an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
About the Company