About the Role
Our public sector client is seeking a Senior IT Technical Business Analyst for a 6-month, full time contract, with the possibility of up to a 10-month extension. The IT Business Analyst (BA) will be required on a full-time basis (7.25-hour workday, 36.25 hours/week), to support all content and migration services relating to the Client’s Reorganizations, Enterprise Content Management systems (ECMs), and modernization of legacy content systems.
The IMT Technical Business Analyst’s primary role will be responsible for providing information management & technical support, coordination and engagement of stakeholders, and meeting project and service deliverables within the Client’s supported environments. The BA will collaborate closely with business areas and IT teams, to ensure the smooth functioning and transitioning of content and migration services.
The IMT Technical Business Analyst will review and understand departmental and corporate policies, business rules, data requirements and supporting system processes and ensure that objectives, timelines and deliverables are in alignment. The ideal candidate will possess strong analytical skills, excellent communication abilities spanning all levels of the organization, and a passion for delivering exceptional customer service. A proven ability to function on an individual basis and in a team environment is essential. Resources awareness of public sector enterprise and department IT policies, procedures, standards, guidelines and practices is an asset.
Responsibilities will include:
• Provide IMT support, guidance, coordination, & engagement for all of Client’s supported systems and services across all department business areas
• Investigate, analyze, and coordinate the various IMT changes in the Client’s environment that are required as a result of a change to department name and/or movement of programs, services and personnel. GR projects involve Microsoft Active Directory and Microsoft file system security in the public sector environment
• Lead consultations and facilitate stakeholder meetings
• Create business requirements, functional specifications and technical requirements
• Schedule, organize and lead status and other meetings as required
• Create project, initiative or service documents and associated planning documents
• Escalate unresolved issues/risks, options and recommendations
• Provide oversight and coordination to ensure work is delivered according to specified scope and deliverables while following best IMT operational standards, practices and processes
• Provide status reports, attend internal team meetings and communicates regularly with team members and maintain documentation in the team SharePoint
• Utilize project management methodology and governance tools to manage resources and stakeholder engagement, ensuring effective project delivery and the achievement of key business objectives
• Document technical recommendations and provide technical advice and guidance to management, operations, and project team members and within shared IT services
• Make recommendations to team members pertaining to issues, risks, and client satisfaction
• Collaborate with multi-disciplined teams on proof of concept and limited production roll outs
• Provide quality control on production implementations
• Communicate operation guidelines and policies to the clients
• Apply and interpret how the operation guidelines enhance the department’s way of doing business
• Review new services and technology requests by business area and assess their impact on the operational environment, giving recommendations for remediation
Working Hours
Standard Hours of work are 08:15 – 16:30 Alberta time, Monday through Friday excluding holidays observed by the client. Work must be done from within Canada, due to network and data security issues.
This resource will primarily work remotely; however, in the event of an onsite meeting, the Client/Handis Consulting Ltd. does not pay for travel to attend on-site meetings, nor any expenses related to relocation, commuting, housing/accommodation, food/drink (Edmonton AB).
Equipment
The IMT Business Analyst shall be responsible for providing all their own equipment. The computer's operating system must be a modern version of Windows or MacOS that is compatible with Azure Virtual Desktop (AVD) and related software for remote access. Windows is preferred due to better compatibility. AVD/remote-related software will be installed on the resource's computer.
Requirements
Education
The proposed resource must meet or exceed one of the following:
University graduation in business, management or a related discipline and four-year Technical Business Analyst (BA) experience; OR
Two-year diploma in business, management or a related discipline and six-year BA experience; OR
One-year certificate in business, management or a related discipline and seven-year BA experience; OR
Eight-year BA experience
Work Experience
5 years experience as a business analyst translating business requirements into detailed technical requirements in an enterprise IT, and content management environments
5 years experience as a project coordinator leading technical teams in multiple implementation and execution of information technology projects in an environment of similar size and complexity to an enterprise public sector client
5 years experience defining project scope and goals in collaboration with business stakeholders
5 years experience in gathering requirements from a diverse group of stakeholders across ministries or departments
5 years experience in developing integrated system and technical design specifications on complex engagements with varying enterprise content management systems
4 years experience in analyzing process maps, descriptions, and data flow diagrams of complex business processes to understand records that are produced
4 years experience in the development of project documents for a wide variety of initiatives and projects (strategic, business improvement, information technology, etc.) that adhere to legislative, legal and audit requirements for content management systems
4 years experience using and supporting ShareGate
4 years experience working on projects with changing priorities, timelines, or requirements
Standard Security Clearance
The contractor shall, prior to commencement of the Services, provide the client, on its request and at no cost to the client/Handis Consulting Ltd., with a current criminal record check.
Resource References
Three references, for whom similar work has been performed, must be provided. The most recent reference should be listed first. Reference checks may or may not be completed to assist with scoring of the proposed resource by the client.
SUBMISSION MUST INCLUDE:
· RESUME
· ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED
· RESOURCE REFERENCES
If this opportunity is of interest to you, please provide your resume detailing all your relevant experience and certifications, as well as 3 recent references. Candidate must have or immediately obtain Incorporated Business status.
Handis Consulting prides itself in being an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
About the Company